Yango: taxi, food, delivery
★ 4.8What it actually doesYango is a taxi ordering app featuring transparent fares, intelligent routing algorithms, and support for complex routes with multiple stops. It works reliably in major cities but experiences issues with map coverage in suburban areas, app stability, and frequent driver cancellations.
Actually does
- ✓Ride-sharing90% of reviews
- ✓Turn-by-turn nav40% of reviews
- ✓Order Tracking50% of reviews
- ✓Система оценок и отзывов о водителях30% of reviews
- ✓Безналичный расчёт в приложении20% of reviews
- ✓Push Notifications(bonus)20% of reviews
- ✓Customer Support15% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠Маршруты с несколькими остановками
Common complaints
- ✗Frequent driver cancellations of orders15% of mentions
«Drivers accept an order and just stay in place indefinitely, then arrive at the location and cancel the order, waiting for me to get in without using the app and paying in cash»
- ✗Inaccurate maps in suburbs and residential areas10% of mentions
«When venturing beyond the city center (residential districts or suburbs) the maps are a complete nightmare, they're inaccurate - drivers arrive at the wrong location»
- ✗Unfair rating reduction for customers due to driver cancellations8% of mentions
«drivers often ask to cancel the order and refuse to come. because of this my rating drops»
- ✗App instability, freezing, errors10% of mentions
«The app has been working terribly for the past few days, freezing, won't open»
- ✗Service blocked based on country of residence5% of mentions
«A wonderful company Yango is very offended at all Russians and without using VPN the app and official website don't work»
What people praise
- ★Polite drivers and clean cars
«driver is very polite, cars are new, drivers are very patient, car is clean and comfortable»
- ★Low prices for rides
«cheaper than Bolt and very convenient, just like Yandex Taxi»
- ★Convenient real-time car and route tracking
«fast, comfortable, simple, cheap»
- ★Simple and convenient app usage
«very simple, safe and effective»
- ★Significant reduction in transportation costs
«Transportation expenses dropped threefold»