Unired: Денежные переводы
★ 4.8What it actually doesApp for international money transfers between CIS countries, Turkey and China, managing Universalbank cards and paying for various services, but with frequent bugs when working with certain cards and critical customer support issues.
Actually does
- ✓P2P payments60% of reviews
- ✓Multi-currency20% of reviews
- ✓Recurring payments15% of reviews
- ✓Customer Support(bonus)40% of reviews
- ✓Two-factor auth(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Управление картами Universalbank и виртуальные карты
- ⚠Flight search
- ⚠0% комиссия на основные операции
Common complaints
- ✗Support doesn't respond, is rude, ignores requests or refuses to register them24% of mentions
«Support doesn't answer questions, refuses to register requests, complete silence»
- ✗Money transfers do not arrive or hang28% of mentions
«The person didn't receive the money, but I was charged and the receipt showed SUCCESS»
- ✗Visa, HUMO and some other bank cards stopped working or return errors18% of mentions
«Says not supported card to credit for cards I've transferred to many times already»
- ✗App constantly crashes, requires restart and re-authentication15% of mentions
«Constantly crashes and you have to log in again and it doesn't work on the first try»
- ✗Issues with registration and fraud check, unable to add card8% of mentions
«It's impossible to pass anti-friction verification in the app, which prevents adding a card»
What people praise
- ★Ease of use, simplicity of operations
«Good app, easy and fast»
- ★When it works, transfers are fast and convenient
«Everything works well, convenient app, reliable way to top up a Kazakh visa from Russia»
- ★No commission (when it actually works)
«Thank you, much appreciated»
- ★Support for multiple countries in translations
«Very useful service»