ОхотАктив: товары для охоты, рыбалки и туризма
★ 4.4What it actually doesA marketplace app for hunting, fishing and tourism products with order placement and delivery/pickup options, but with multiple critical bugs in registration, payment, logistics and catalog synchronization with product availability.
Actually does
- ✓Marketplace(bonus)70% of reviews
- ✓Product Catalog(bonus)60% of reviews
- ✓Order Management(bonus)50% of reviews
- ✓Loyalty cards(bonus)20% of reviews
- ✓Multi-account(bonus)15% of reviews
- ✓Order Tracking(bonus)30% of reviews
- ✓Coupons(bonus)10% of reviews
- ✓Food delivery(bonus)40% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Push Notifications(bonus)10% of reviews
Common complaints
- ✗Cannot register / authorization is slow15% of mentions
«Useless app where you can't register. Authorization is slow. Because of this I had to pay for a purchase without using the card discount»
- ✗Payment impossible / not processed12% of mentions
«Underdeveloped app. The order gets created. Then it goes nowhere. Payment is impossible.»
- ✗Order split across multiple stores and deliveries (inconvenient logistics)10% of mentions
«An order of 3 items: I have to pick up 2 items from different stores in different parts of the city, and 1 item is ONLY by delivery via SDEK. But if I go to one store, they have everything!»
- ✗Mismatch between store inventory and app availability15% of mentions
«Everything is in stock at the store, but nothing shows in the app! The store said there are no sports cartridges in stock, but the website offers to pick up even 1000.»
- ✗Support service doesn't respond / poor service quality10% of mentions
«The manager made a brief callback attempt—not a real call, just 2 seconds—and marked the order status as 'couldn't reach'. Support stays silent and doesn't respond.»
What people praise
- ★Good product selection and the store operates without days off
«Good store. Open every day, no days off until 20:00. Democratic prices. Qualified staff, good selection.»
- ★Qualified staff consultation in store
«Good store, comprehensive consultation, loved everything!!!»
- ★Democratic (affordable) prices on goods
«Democratic prices. Everything is great. Prices and selection»
- ★App works well overall, convenient
«Excellent app, everything works! Convenient app. Simple and straightforward.»