ЭЛПЛАТ ОНЛАЙН
★ 3.7What it actually doesA wallet app for transfers via SBP, QR code payments, and transactions, but suffers from frequent account locks during top-ups, non-functional verification via government services, and complete lack of technical support.
Actually does
- ✓P2P payments(bonus)60% of reviews
- ✓QR scanner(bonus)40% of reviews
- ✓Recurring payments(bonus)20% of reviews
- ✓Two-factor auth(bonus)50% of reviews
- ✓Biometric Authentication(bonus)60% of reviews
- ✓Блокировка аккаунта при пополнении(bonus)50% of reviews
- ✓Проверка качества фото документов(bonus)40% of reviews
Common complaints
- ✗Complete lack of response from technical support35% of mentions
«I wrote to them by email and they didn't even reply. Bottom line—the money's gone down the drain!»
- ✗Wallet funds become inaccessible when account is locked, impossible to withdraw them40% of mentions
«Money is left in the wallet. Looks like fraud. The money is in the wallet, but I can't withdraw it, transfer it, or pay with it.»
- ✗Account gets locked when topping up balance without clear reasons52% of mentions
«Be ready for account lock on your first top-up. After that they'll demand photos and documents confirming the transfer. No documents - no access to YOUR money.»
- ✗Passport selfie verification hangs, photo quality requirements are unreasonable45% of mentions
«After I wanted to withdraw money, they asked for a passport selfie. I send the passport selfie, they ask for another—photo quality doesn't satisfy them. I've been resending for 3 days.»
- ✗Authorization errors via gosuslugi, unable to withdraw funds25% of mentions
«When withdrawing funds it asks to authorize via gosuslugi, then, max, and then an error.»
What people praise
- ★Convenient and fast transfers via СБП
«Everything works great. You can send transfers via СБП. You can receive transfers via СБП.»
- ★QR code payments in stores work well
«You can pay in the store by QR code. Convenient app»
- ★App works stably overall for basic operations
«Great app, fast transfers, everything is awesome!!!»
- ★Works well as a wallet
«As a wallet it completely justifies itself»
- ★Ability to top up mobile balance
«You can pay for SIM card balance. Convenient app»