SmartMed: врачи онлайн
★ 5.0What it actually doesBook an appointment with a doctor and pay for services
Actually does
- ✓Medical records13% of reviews
- ✓Customer Support3% of reviews
- ✓Video calls13% of reviews
- ✓Reminders7% of reviews
- ✓Вызов врача на дом3% of reviews
- ✓Data export3% of reviews
- ✓Appointment Booking & Scheduling20% of reviews
Claimed, but not confirmed by reviews
- ⚠Запись на анализы и диагностику
- ⚠Pharmacy
- ⚠Step counter
- ⚠Menstrual cycle
- ⚠Multi-account
Common complaints
- ✗Critical connection errors and non-functional app53% of mentions
«App doesn't work, says to update and won't update»
- ✗Endless update loop: asks to update but no updates available40% of mentions
«The app is outdated, you follow the link to update but there are no versions to update to»
- ✗Regression after update (worked before, doesn't work now)20% of mentions
«Everything worked before the so-called update»
- ✗Unable to authorize using SMS code7% of mentions
«Unable to log in via phone using a code sent to the phone»
- ✗Unable to download test results3% of mentions
«Can't log in to download test results, it says check your network»
What people praise
- ★Fast doctor home visit request
«I called a doctor to visit at home, the doctor arrived within an hour»
- ★Time-saving: no need to travel and schedule appointments in person
«The app really saves time, no need to travel and schedule appointments in person anymore»
- ★Fast and responsive customer support
«Support responded in two minutes and immediately told me what to do»
- ★Convenient doctor search with filters by price, experience, and reviews
«Found the optimal neurologist in my area in 5 minutes»
- ★Smart reminders about appointments and test retakes
«The app reminds you not only about appointments but also when it's time to retake tests»