Green SM: Электро такси
★ 4.8iOSApp Store
What it actually doesGreen SM — сервис электротакси с заказом через приложение, профессиональными водителями на полностью электрическом автопарке и системой оплаты, но с частыми отмена заказов водителями и проблемами с регистрацией/восстановлением аккаунта.
35%Marketing ≈ reality25%Stability86%Live project
Actually does
- ✓Ride-sharing80% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Biometric Authentication(bonus)20% of reviews
- ✓Push Notifications(bonus)15% of reviews
- ✓Политика отмены заказов(bonus)30% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Payment Tracking
- ⚠Coupons
- ⚠Dark mode
Common complaints
- ✗Frequent driver order cancellations without reason30% of mentions
«drivers take the order and just ignore it, they do not move and after 3-4 minutes they just cancel it»
- ✗Unable to register or restore account access20% of mentions
«Cannot log back into account after signing out, even after 30 days»
- ✗Poor customer support: paid hotline and lack of effective complaint resolution15% of mentions
«I also tried to call the hot line. It said it costs 1k per minute. Well it ain't that hot then»
- ✗Low driver quality: inability to use the app, poor driving25% of mentions
«drivers do not know how to use the map and take orders that they do not want to do»
- ✗Excessive advertising in the app10% of mentions
«Absolutely hated ads every hour»
What people praise
- ★100% electric fleet — eco-friendly solution
«Always support Xanh SM national brand»
- ★Convenient and intuitive booking app
«The app is good»
- ★Idea of a professional service with unified standards