MINI taxi
★ 5.0What it actually doesThe app allows you to order a taxi through a mobile interface without calling an operator.
Actually does
- ✓Ride-sharing95% of reviews
- ✓Отслеживание водителя и машины(bonus)15% of reviews
- ✓Оценка стоимости поездки(bonus)12% of reviews
- ✓Customer Support(bonus)8% of reviews
- ✓Push Notifications(bonus)5% of reviews
Common complaints
- ✗Unresponsive, rude support, doesn't resolve issues8% of mentions
«support is stupid and rude, don't care about anything, doesn't solve anything»
- ✗Drivers accept order then cancel before passenger pickup12% of mentions
«Drivers first agree, then cancel right in front of you and pick up someone else»
- ✗Penalty and payment system appears opaque and unfair10% of mentions
«The app is sneaky—it charges penalties retroactively, like when you left ages ago»
- ✗Few drivers, long wait times for vehicle10% of mentions
«There are very few drivers and you have to call a taxi 'three days in advance'!»
- ✗App won't launch, connection error8% of mentions
«I downloaded the app. It doesn't work. It says there's no network connection. But the network is working fine.»
What people praise
- ★Polite, punctual drivers, clean cars
«Polite, calm driver. Clean, non-smoking cabin. Arrives on time, drops off at the entrance. 10 out of 10.»
- ★Fast car pickup, quick delivery
«very fast car pickup, quick and efficient»
- ★Convenient app, accurate location detection
«convenient app, accurate location, no need to edit the address»
- ★Acceptable, cheap prices
«acceptable prices, cheap»
- ★Can order a taxi without calling an operator