Termoland — Городской курорт
★ 2.1iOSApp Store
What it actually doesAn app for searching and purchasing tickets to the Termoland city resort chain with critical authorization issues that make it non-functional for most users.
15%Marketing ≈ reality10%Stability97%Live project
Actually does
- ✓Product Search10% of reviews
- ✓Покупка билетов и абонементов15% of reviews
- ✓Загрузка комплекса10% of reviews
- ✓Просмотр расписания(bonus)5% of reviews
- ✓Two-factor auth(bonus)90% of reviews
Claimed, but not confirmed by reviews
- ⚠Остаток часов абонемента
- ⚠Progress Tracking
- ⚠Push Notifications
Common complaints
- ✗Can't authorize - code input field is not active73% of mentions
«During registration, won't let me enter the code, the field is not active»
- ✗SMS with code doesn't arrive or arrives with delay23% of mentions
«Can't get SMS or call at all…»
- ✗Confirmation button doesn't work10% of mentions
«Can't register for a long time. You click it multiple times and nothing happens»
- ✗No information about remaining hours and subscription expiry date20% of mentions
«To find out how many hours I have left or when my subscription expires, I'm told to go to the checkout»
- ✗Issues with bonus accrual and display13% of mentions
«Downloaded for the promotion with 1000r, points appeared at first, but I can't use them, then the points disappeared completely»
What people praise
- ★Easy to view schedule and purchase tickets
«Convenient to view the schedule, buy tickets, and track the load»
- ★App works stably when able to authenticate
«App works stably, the code came through, all good»
- ★Information about facility load is helpful
«Convenient... to track the load»