Достависта-курьерская доставка

4.9
iOSApp Store

What it actually doesDostavista is a mobile app for ordering express courier delivery of packages, documents and goods in 50+ Russian cities with tracking and multiple payment methods, but with recurring issues in courier availability, address bugs and service instability.

35%Marketing ≈ reality25%Stability99%Live project

Actually does

  • Order Tracking15% of reviews
  • Payment Tracking5% of reviews
  • Customer Support10% of reviews
  • Обязательные уведомления для использования(bonus)3% of reviews

Claimed, but not confirmed by reviews

  • Food delivery
  • Различные способы оплаты (онлайн, наличные, карта)
  • Push Notifications
  • Выбор типа курьера (пеший, авто, грузовой)
  • API access

Common complaints

  • Problems with finding and assigning couriers40% of mentions

    «They search for a courier for an hour, then extend the search... Several hours of waiting for a courier, and in the end nobody takes the orders.»

  • Search and address input bugs15% of mentions

    «Can't enter the recipient's street address, the field gets reset and returns some random address»

  • App instability and crashes15% of mentions

    «After the update, my orders disappeared!!! The app works very poorly - won't let me enter an address»

  • Inappropriate courier behavior, order cancellations15% of mentions

    «Nothing stops a courier from accepting an order and then canceling it right in the middle of delivery»

  • Mandatory notifications to use the app3% of mentions

    «I open the app and immediately see, enable notifications or you won't be able to use it»

What people praise

  • Simple and intuitive interface

    «The design is simple, no extra steps and lengthy registration. Everything is straightforward and intuitive.»

  • Polite and pleasant couriers

    «Couriers are always very pleasant, nice to talk to. Great couriers, great app.»

  • Good support

    «Excellent support and couriers! Yandex, please learn from these guys!»

  • Fast delivery when it works

    «They delivered the medicine very quickly. Convenient when everything you need can be arranged in a couple of minutes»

  • Cheap delivery

    «Cheap but the car is often searched for a long time»

Where to install

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