Кувалда.ру
★ 2.3What it actually doesMobile marketplace app for tools and equipment featuring product search, order tracking, and one-click checkout, but suffers from critical stability issues (crashes, loading freezes, unexpected logouts).
Actually does
- ✓Marketplace30% of reviews
- ✓Product Search30% of reviews
- ✓Customer Support(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Catalog
- ⚠Price comparison
- ⚠Order Tracking
- ⚠Оформление заказа в 1 клик
- ⚠Персональные цены
Common complaints
- ✗App doesn't open / crashes constantly44% of mentions
«The app stopped opening at all. It's not opening the last few days. It loads and then nothing. Never opened.»
- ✗Very slow loading at startup (1-2+ minutes, freezing)33% of mentions
«The app loads very slowly. The loader hangs for about 2 minutes! The app takes a very long time to start, the splash screen freezes for several minutes at a time.»
- ✗Logged out of account with any action6% of mentions
«Any action kicks you out of the account!!!!!»
- ✗Orders cancelled unexpectedly, poor notification of changes, long delivery times22% of mentions
«The order got cancelled on its own. The item arrived much later... nobody told me about the date change. Waiting 10 days, probably shipping from Japan»
- ✗Inattentive customer support, careless attitude towards customers17% of mentions
«The service is useless. They forget about me. Terrible company»
What people praise
- ★Stability fixes (fast launch after update)
«Fixed. Now it opens right away. Thanks.»
- ★Full website functionality in the app
«Great app, they kept all the website functionality. Yes, there's still room for improvement»
- ★Overall the app works (for those who can open it)
«iPhone 11. Fixed. Now it opens right away.»