РЕСО Мобайл
★ 4.2What it actually doesA mobile application for managing insurance policies and filing insurance claims with integration of the DMS system, but with critical stability issues: the application frequently freezes, crashes, and has authorization problems.
Actually does
- ✓Управление страховыми полисами15% of reviews
- ✓Medical records8% of reviews
- ✓Оплата страховки и рассрочки5% of reviews
Claimed, but not confirmed by reviews
- ⚠Оформление страховых случаев
- ⚠Отслеживание статуса выплатного дела
- ⚠Запись к врачу
- ⚠Поиск ближайшего офиса
- ⚠Push Notifications
- ⚠Customer Support
- ⚠Запись на ремонт авто без визита
- ⚠End-to-end encryption
- ⚠Оценка работы клиник
Common complaints
- ✗Critical app crashes and freezes63% of mentions
«The app gets worse with every update, glitches and bugs are off the charts. When trying to register for GP, the app freezes and crashes»
- ✗Non-functional doctor booking (freezing when selecting appointment type)27% of mentions
«When trying to book a doctor appointment, you need to select the appointment type. When you tap on this field, the app just freezes»
- ✗Authorization and token errors20% of mentions
«Constantly shows Invalid authorization token! Gives an error on all phones! After updating the version, it became impossible to authorize»
- ✗Incorrect filtering of clinics by specialists10% of mentions
«The map will show all clinics, even if a particular specialist simply doesn't work there»
- ✗Inadequate support (chatbot doesn't help, interface freezes during communication)13% of mentions
«When communicating in the support chat, the specialist asks a question, but you can't answer because the interface is frozen»
What people praise
- ★Convenient policy management (viewing, checking validity period)
«I like the app's functionality - checking my policies»
- ★Access to medical record and appointment history
«I like the app's functionality - booking with a doctor, access to medical records»
- ★Ability to pay for insurance online
«I like the app's functionality - insurance payment»