ВСК страхование
★ 4.7What it actually doesMobile application for managing insurance policies (OSAGO, CASCO, health, property), online issuance and renewal, claims processing, doctor consultations, and European accident protocol filing.
Actually does
- ✓Управление страховыми полисами90% of reviews
- ✓Оформление и расчёт страховок85% of reviews
- ✓Телемедицинские консультации60% of reviews
- ✓Управление страховыми случаями50% of reviews
- ✓Оформление европротокола при ДТП(bonus)45% of reviews
- ✓Фотофиксация при страховом случае(bonus)30% of reviews
- ✓Самостоятельный предстраховой осмотр авто15% of reviews
- ✓Заказ лекарств через приложение40% of reviews
- ✓Customer Support65% of reviews
- ✓Доступ к полисам и документам35% of reviews
Claimed, but not confirmed by reviews
- ⚠Medical records
- ⚠Push Notifications
- ⚠Запись в клиники
- ⚠Вызов врача на дом
- ⚠Вызов скорой медицинской помощи
Common complaints
- ✗App instability, frequent crashes and errors during policy issuance35% of mentions
«Extremely laggy app. And nobody is bothering to improve it or fix the bugs.»
- ✗Policy display errors, data duplication, out of sync with office15% of mentions
«There was an error in the address when issuing OSAGO and KASKO policies... later the OSAGO policy that I cancelled started showing, but the new one doesn't... 4 active policies and 41 policies pending.»
- ✗Authorization issues, SMS code not received10% of mentions
«What's the point of your app if I can't log in with my phone number? I'm not receiving the SMS with the confirmation code.»
- ✗Poor technical support, slow response, multiple transfers between operators20% of mentions
«I bought a policy, but can't download it—getting an error. I write to support, I call—they either transfer me to another operator or say they'll call you back. Awful insurance.»
- ✗Difficulty filing insurance claims through the app, requirement for documents despite online promises10% of mentions
«I couldn't register an insurance claim without collecting documents. Had to go the long way.»
What people praise
- ★Quick insurance policy registration and renewal
«I registered a policy, and now it's easy to renew it right in the app.»
- ★Convenient online consultations with doctors and home medicine delivery
«I consulted with a doctor and immediately ordered medicines right in the app without visiting the clinic.»
- ★Convenient accident report processing through European protocol with photo documentation
«In case of an accident, you can process everything using the European protocol through photos — the payment came quickly to the card.»
- ★Fast payouts for insurance claims
«When I got into a minor accident, I processed everything through the phone, took photos, sent them, and got the money in a couple of days.»
- ★Fast and accurate insurance cost calculation
«Quickly calculated the insurance cost.»