Сима-ленд, интернет-магазин
★ 4.9What it actually doesSima-land is an online store with a wide range of products (clothing, toys, dishware, stationery, souvenirs), low prices and fast delivery across Russia and CIS countries, but suffers from frequent app technical issues, review moderation problems, and inadequate customer support.
Actually does
- ✓Marketplace100% of reviews
- ✓Price comparison50% of reviews
- ✓Food delivery60% of reviews
- ✓Coupons30% of reviews
- ✓Возврат товаров и возмещение денег(bonus)30% of reviews
Claimed, but not confirmed by reviews
- ⚠Sync across devices
- ⚠Разные способы оплаты (карта, наличные, рассрочка)
Common complaints
- ✗Frequent app crashes and failures40% of mentions
«The app constantly lags and crashes. Stopped opening after the update on iPhone»
- ✗Unresponsive support and ignored complaints25% of mentions
«Terrible support! Claims department doesn't respond. Ignoring requests»
- ✗Delivery delays and unfounded order cancellations20% of mentions
«Very severe delivery delays, unjustified order cancellations»
- ✗Product photos not loading over Wi-Fi15% of mentions
«Product photos don't load over Wi-Fi, only when switching to mobile internet»
- ✗Critical reviews filtered out in the app10% of mentions
«Only positive reviews are moderated in the app. Critical comments and ratings below 4* are not displayed»
What people praise
- ★Huge selection of products and categories
«Huge assortment. You can buy a lot of things here that are not available in other stores»
- ★Low product prices
«The prices are very pleasing. Special thanks for the low prices»
- ★Fast delivery
«Delivery speed is lightning fast»
- ★Convenient interface and product search
«Convenient app. You can always find everything quickly»
- ★Discounts and personalized offers
«If you also have accumulated a personal discount, it's just a celebration»