SuperCheap: Цены в 3 раза ниже
★ 4.9What it actually doesMarketplace with direct products from Chinese factories and delivery to Russia at prices 2-4 times lower than competitors. Integration with T-Bank, delivery tracking, Russian-language support.
Actually does
- ✓Customer Support20% of reviews
- ✓Marketplace100% of reviews
- ✓Price comparison95% of reviews
- ✓Гарантия возврата денег10% of reviews
- ✓Ежедневные подборки и горячие скидки5% of reviews
- ✓Быстрый поиск и фильтры по цене(bonus)15% of reviews
- ✓Простой и понятный интерфейс(bonus)25% of reviews
- ✓Широкий выбор товаров (одежда, обувь, электроника и т.д.)30% of reviews
Claimed, but not confirmed by reviews
- ⚠Отслеживание доставки в приложении
- ⚠Множество способов оплаты (карта, SberPay, СБП, Доли)
Common complaints
- ✗Incomplete orders (seller fails to send all items)5% of mentions
«items are missing from the order (apparently the seller's fault)»
- ✗Delivery delays (2+ weeks instead of promised 21-28 days)10% of mentions
«delivery was delayed by 2 weeks»
- ✗Sellers don't respond to messages (understandably, they're Chinese)5% of mentions
«sellers won't reply to you, well, for obvious reasons»
- ✗Prices not always lower than competitors (especially for clothing), high minimum order for free shipping8% of mentions
«prices are absolutely the same as on other marketplaces, especially clothing, sometimes even more expensive»
- ✗Price filter system malfunctions (doesn't show products in the selected range)5% of mentions
«I set filter up to 100 rubles, it says there are no products, but when I remove the filter, 1-2 items at that price immediately appear»
What people praise
- ★Very low prices (2-4x cheaper than competitors, often cheaper than AliExpress and WildBerries)
«prices like on AliExpress, prices lower than in regular stores, 10 times cheaper than WildBerries»
- ★Convenient and intuitive interface, everything works fast, no lag
«the interface is extremely simple and intuitive, nothing lags, search works fast»
- ★High quality goods, everything arrives intact and matches the description
«absolutely love the quality of the things, everything arrives intact»
- ★Fast and professional Russian-language support that resolves issues
«support responds very quickly and doesn't route you to an automated response, problems get solved fast»
- ★Daily hot deals and curated selections of profitable offers
«daily selections of hot deals — you come in and immediately see the best offers»