МосРозаОпт

4.6
AndroidGoogle PlayRuStore

What it actually doesA marketplace app for purchasing fresh-cut flowers with delivery, allowing users to order bouquets, track orders, and receive discounts through a loyalty program.

45%Marketing ≈ reality35%Stability56%Live project

Actually does

  • Product Catalog40% of reviews
  • Marketplace80% of reviews
  • Food delivery60% of reviews
  • Loyalty cards35% of reviews
  • Корзина покупок(bonus)25% of reviews

Claimed, but not confirmed by reviews

  • Coupons

Common complaints

  • No order tracking, order status not visible20% of mentions

    «Orders aren't showing up. I placed an order and that's it, no way to know if it went through or not»

  • App does not open or launch15% of mentions

    «The app won't open for me, I can't figure out why»

  • Shopping cart not saved between sessions10% of mentions

    «Please fix the app so that the shopping cart contents are saved»

  • Confusing loyalty points rules and missing history of points accrual and deduction15% of mentions

    «There is no information in the personal account about points deduction»

  • Desynchronization between website and app (different accounts)10% of mentions

    «When I sign in to the app, it treats me as a new customer, even though I'm registered on the website»

What people praise

  • Freshness and quality of flowers

    «The bouquets are gorgeous... always fresh and beautiful flowers»

  • Wide selection and variety of bouquets

    «Huge selection, quick delivery, quality service»

  • Convenient ordering through the app

    «Now you can order without leaving home through the app»

  • Fast and quick delivery

    «Beautiful, high quality, fast!!»

  • Clear pricing structure in the app

    «Everything is clear and organized by price and composition»

Where to install