Hello bank! par BNP Paribas
★ 4.3What it actually doesHello bank! — a mobile banking application by BNP Paribas that allows managing accounts, cards, making transfers and payments, but suffers from stability issues, interface complexity, and privacy concerns.
Actually does
- ✓Banking90% of reviews
- ✓P2P payments30% of reviews
- ✓Payment Tracking20% of reviews
- ✓Expense Categorization10% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-account
- ⚠Dark mode
- ⚠Digital Signature
- ⚠Two-factor auth
- ⚠Invoicing
- ⚠Сберегательные счета (Livret A)
- ⚠Recurring payments
- ⚠Virtual Card
Common complaints
- ✗Privacy breach — disclosure of data to third parties15% of mentions
«They disclose information to third parties without permission!»
- ✗Long delays in money transfers (15+ days)15% of mentions
«15 days have passed since the money was transferred to my main account and I still haven't seen my money»
- ✗Introduction and increase of fees for cards and services15% of mentions
«The bank card was free. But then the bank introduced fees for bank cards, and later increased them a few months later»
- ✗App instability and crashes after updates15% of mentions
«Buggy, doesn't work anymore / I've had problems with your app after updating to Android 11»
- ✗Complicated interface and inconvenient processes (codes, security keys when traveling)15% of mentions
«You need to change the code, you need security key reservoirs, etc., it's not convenient when you're traveling abroad»
What people praise
- ★Built-in expense analysis
«Super comfortable app with in built functions of spendings analysis»
- ★Convenient and intuitive app
«Super comfortable app / This is great with this bank and app»
- ★Overall quality of banking services
«It's the best bank / Super bank!»