Travel24 booking excursions
★ 3.2What it actually doesTravel24 is an app for booking tours in Egypt with website translation, frequent critical stability issues, but positive reviews for service quality and prices.
Actually does
- ✓Trip planning65% of reviews
- ✓Hotel search62% of reviews
- ✓Трансфер от отеля35% of reviews
- ✓Русскоязычные гиды30% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓No account required15% of reviews
- ✓Web app(bonus)25% of reviews
Common complaints
- ✗App won't open / crashes on loading57% of mentions
«The app won't open! It's stuck loading... Samsung Galaxy A55»
- ✗Network issues (4G doesn't work, only WiFi)8% of mentions
«Problem with the app - everything works perfectly through WiFi, but doesn't work at all through 4G»
- ✗Inconsistent service quality (old transport, program deviations)11% of mentions
«An old car arrived, without air conditioning... and no Russian-speaking staff»
- ✗App redirects to browser without functionality8% of mentions
«What's the point of an app if it redirects to the browser whenever you select something»
- ✗Transfer coordination errors (incorrect room numbers, long wait times)5% of mentions
«We waited a very long time for our transfer because the driver was giving us the wrong room number»
What people praise
- ★Low prices for tours (significantly cheaper than hotel guides)
«Prices are significantly cheaper than hotel guides»
- ★Russian-speaking guides
«The guides speak Russian well»
- ★Simple booking and process
«Everything is very convenient - I selected a tour, read what's included, and booked it!»
- ★Managers are always available and respond to questions
«Managers are always available and will answer your questions»
- ★No prepayment required, payment on transport
«No need to pay anything in advance, payment is already in the bus»