Аскона
★ 4.8What it actually doesOnline furniture and bedding store app for purchasing mattresses, beds, sofas and accessories, but the app suffers from multiple critical bugs and pricing issues.
Actually does
- ✓Marketplace95% of reviews
- ✓Order Tracking(bonus)10% of reviews
- ✓Product Search40% of reviews
- ✓Customer Support(bonus)20% of reviews
- ✓3D просмотр товаров(bonus)5% of reviews
- ✓Проблема: динамическое изменение цены при добавлении в корзину(bonus)25% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠Loyalty Program
- ⚠Динамическое отображение цен в зависимости от размера
Common complaints
- ✗Dynamic price increase when adding to cart25% of mentions
«when adding an item to the cart the price is one, then it increases by 2000 rubles in the cart»
- ✗App slowness and freezing35% of mentions
«this is just a super slow app, constantly freezes and lags, the loading circle keeps spinning»
- ✗Non-functional filters, search parameters reset25% of mentions
«I set a size filter but it always shows the minimum, and when I go into 3D view the filters get reset»
- ✗Items disappear from cart or fail to add20% of mentions
«you put an item in the cart and it doesn't add, and if it does add, when you open the cart it disappears»
- ✗Unable to contact support, only bot or external service15% of mentions
«Writing or calling is useless, the person on the other end doesn't see the problem and doesn't want to solve it»
What people praise
- ★Product quality and professional service
«beautiful and convenient furniture. The app is informative»
- ★Consultant assistance when choosing
«consultants helped»
- ★Convenient and simple to use
«Very convenient app»