WB BANK
★ 1.9What it actually doesMobile banking app for legal entities and sole proprietors on Wildberries, allowing account management and payment creation, but in practice suffers from serious issues with registration, account lockouts, and non-functional customer support.
Claimed, but not confirmed by reviews
- ⚠Banking
- ⚠P2P payments
- ⚠Financial Reporting
- ⚠Payment Tracking
- ⚠Two-factor auth
- ⚠Push Notifications
- ⚠Оплата налогов
- ⚠Offline-first
Common complaints
- ✗Unable to register for new users35% of mentions
«Please explain to me how I can log in if I haven't registered yet?!!! Complete nonsense!!! After downloading this app, it shows 'no, you can't register', it just tells me to log in. How am I supposed to do that?»
- ✗Accounts blocked without explanation and inability to withdraw funds25% of mentions
«DO NOT DEPOSIT MONEY, IT GETS FROZEN ON YOUR ACCOUNT RIGHT AWAY, AND THEN THEY STEAL IT. My 15,000 rubles were blocked without explanation and they haven't returned it for a month»
- ✗Support doesn't respond or responds very slowly40% of mentions
«Support doesn't respond. Money is just sitting there, I can't transfer it back, simply because support responds incredibly slowly and doesn't help at all»
- ✗Unauthorized debit from account15% of mentions
«CAUTION! While I'm waiting for a response in the chat where they ignore me for hours, from my supposedly 'blocked' account they TWICE quietly debited 200 rubles each»
- ✗App won't start, shows errors, loads slowly10% of mentions
«Downloaded it, 'WB bank not responding' deleted it. Something takes a long time to load»
What people praise
- ★Familiar and intuitive interface for accountants
«It's fatura.ru, just wrapped in a wb bank shell. As an accountant, this interface is familiar and understandable to me»
- ★Overall app approval
«Very good. Great new bank, I like it! I recommend the app to everyone»