ГАЗОЙЛ

O'STIN — an online clothing and accessories store app with delivery, bonus system and returns, but frequent payment and refund issues.

Official app of the federal retail chain "Bigam" for searching and purchasing tools, equipment and building materials with digital loyalty card and delivery services across Russia. In practice, it operates inconsistently: half of users praise its speed and convenience, while the other half complain about lags, slowdowns, malfunctioning filters and frequent search result resets.

Magnit store application for shopping at retail stores, ordering product delivery, and using the loyalty program, but with frequent issues with delivery, app performance, and customer service.

An app for storing discount cards, coupons and promo codes from partners (Magnit, Lenta, X5 and others) with the ability to scan physical cards, but suffers from instability (crashes on updates, card loss), intrusive on-screen advertising and T-ID synchronization issues.

Rostic's food delivery and pickup application experiencing persistent technical issues (loading failures, errors, freezes), payment and delivery problems, as well as difficulties with customer support.

Banggood is a marketplace for purchasing electronics, home goods, toys and clothing with delivery from China; the app features product search, bookmarks, order tracking and chat support.

SUNLIGHT is a jewelry store app that allows users to browse and order precious metal jewelry with delivery or pickup from over 900 offline stores, receive discounts and bonuses, and participate in social content (videos, challenges).

The app provides access to partner store discounts, cashback and bonuses with friend recommendations, but suffers from serious authorization issues (hangs during calls), technical failures and poor support.