Арсенал услуг

Actually does

• ✓Запись к врачу и вызов врача на дом25% of reviews
• ✓Medical records8% of reviews
• ✓Электронный дневник для школьников и родителей12% of reviews
• ✓Подача и отслеживание обращений (ЖКХ, дороги, коммунальные услуги)12% of reviews
• ✓Two-factor auth18% of reviews
• ✓Biometric Authentication(bonus)35% of reviews
• ✓Multi-account8% of reviews

Claimed, but not confirmed by reviews

• ⚠Customer Support
• ⚠Запись в МФЦ с отслеживанием статуса
• ⚠Оплата школьных кружков и секций
• ⚠Single Sign-On для нескольких сервисов через одну авторизацию

Common complaints

• ✗Authentication issues with MAX and lack of alternatives35% of mentions

  «Now you can only log in from the phone via MAX, no Skip button»

• ✗App won't open, constant login errors25% of mentions

  «Used it for three days, then it stopped opening»

• ✗No proper technical support, unsubscribes instead of solutions15% of mentions

  «Support service is completely useless. They just unsubscribe people»

• ✗Data desynchronization between services (diary, doctor, tests)15% of mentions

  «Half of the data is not displayed, even though everything is on the portal»

• ✗Slow loading, poor app performance12% of mentions

  «Constantly slow app loading with black screen»

What people praise

• ★Convenient doctor booking with cancellation and rescheduling options

  «You can book an appointment with the doctor you need and choose a time that works for you»

• ★Convenient and clear app interface overall

  «Convenient app. Easy to book an appointment with a doctor»

• ★Effective solution for communal problems with status tracking

  «the request was fulfilled, execution deadlines were specified, and they were met»

• ★Useful electronic gradebook for tracking academic performance

  «the child always used the electronic gradebook»

• ★Important government service for regional development

  «very satisfied that such an application exists in our region»

Where to install