Уфанет
★ 4.7What it actually doesApp for managing Ufanet internet service provider services: tracking contract status, online payment, support communication, managing auto-payments and services. Suffers from frequent stability issues, update problems, and poor internet service quality.
Actually does
- ✓Payment Tracking15% of reviews
- ✓Recurring payments5% of reviews
- ✓Приостановка и возобновление услуг12% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Push Notifications
- ⚠Управление договорами друзей в одном приложении
- ⚠Восстановление и изменение пароля от услуг
- ⚠Оплата через Google Pay
Common complaints
- ✗App frequently crashes, crashes and doesn't update32% of mentions
«Finished app constantly crashes, password not updating!!!! I'm fed up having to delete and reinstall it every time it updates»
- ✗Poor internet service quality, frequent outages and high latency26% of mentions
«the worst internet on earth internet goes down every minute impossible to use it, game delays are astronomical»
- ✗Support doesn't resolve issues, long wait times for operators14% of mentions
«Support is useless, they can't solve any problems. Speed keeps dropping, I write to support but they don't respond»
- ✗Intrusive ads, forced friend additions, unfair charges12% of mentions
«The app is bad, they only send advertising notifications to make more profit. They're too intrusive into your privacy, pushing their rules on you»
- ✗Issues with refunds, abandoned account balances8% of mentions
«I requested a refund, but the money was never returned. They suspended the contract and forgot about the remaining balance on the account. Four years later they remembered, but the money had already disappeared»
What people praise
- ★Convenient ability to pause services
«convenient that you can pause services. not all providers have this. very convenient feature: pause internet delivery»
- ★Convenient interface and clear app
«Convenient app, everything is convenient and clear in the app, services are stable»
- ★Good internet service quality (for some users)
«Excellent quality, everything is convenient and clear in the app, services are stable»
- ★Overall satisfaction and loyalty to the provider
«Ufanet is an excellent provider. The best one. I just fell in love with this app»
- ★Fast and responsive support work (isolated reviews)
«well done. responsive. Did everything quickly and efficiently»