YPLACES — онлайн-запись
★ 4.5What it actually doesYPLACES is an app for online booking of services (grooming, yoga, fitness, manicure, etc.) with payment support and visit history viewing, but with frequent technical glitches and authorization issues.
Actually does
- ✓Push Notifications(bonus)15% of reviews
- ✓Hotel search70% of reviews
- ✓Recurring payments20% of reviews
- ✓История посещений и визитов15% of reviews
- ✓Coupons5% of reviews
- ✓Напоминания о записях10% of reviews
- ✓Two-factor auth(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Loyalty cards
- ⚠Управление абонементами
- ⚠Импорт записей из YCLIENTS
Common complaints
- ✗App freezes, fails to load, loading spinner keeps spinning35% of mentions
«For the third day I can't book an appointment - black screen and the loading spinner keeps spinning. It's been like this for 10-20 minutes»
- ✗Online booking function not working (core feature)40% of mentions
«Booking in the app doesn't work»
- ✗Authorization issues (SMS not arriving, requires repeated login)15% of mentions
«Another repeated authorization, SMS doesn't come to my phone number»
- ✗Cannot view and spend accumulated cashback/bonuses10% of mentions
«Cannot view accumulated cashback, and therefore cannot use it to pay for services»
- ✗Cannot reach support (non-existent email, no chat)15% of mentions
«The support section lists a non-existent email, how can I reach you?»
What people praise
- ★Quick and convenient booking in 2 clicks
«Now in this app literally in 2 clicks, instantly»
- ★Convenient appointment reminders
«reminders can be customized»
- ★Saves browsing history and selected services
«Browsing history is saved, along with previously selected services and groomer»
- ★Unified platform for different salons and studios
«Convenient app for online booking in organizations that don't have their own apps»
- ★Payment directly in the app without queues
«Payment, and you can set up reminders»