Госуслуги Биометрия

Actually does

• ✓Two-factor auth70% of reviews
• ✓No account required60% of reviews
• ✓Biometric Authentication50% of reviews

Claimed, but not confirmed by reviews

• ⚠End-to-end encryption
• ⚠Поддержка NFC для сканирования биометрии

Common complaints

• ✗App crashes constantly or fails to launch40% of mentions

  «After the update it won't start. I'm abroad and it complains about VPN. It keeps saying the service is temporarily unavailable»

• ✗Circular errors during registration and biometric level upgrade35% of mentions

  «When trying to upgrade via the 'do standard biometry' button, after going through 3 circles of checks it tells me 'successfully completed simplified biometry'. The app asks to set a PIN, then switches to government services, it authorizes there, asks to grant access, returns from government services to biometry and asks to set a PIN again. And so on in a loop»

• ✗Unjustified blocking due to registration attempt limit exceeded27% of mentions

  «Registration attempt limit exceeded??? What is this, I logged in once and the limit is already exceeded. First time I log in, second time the limit is already exceeded, even though I didn't do anything the first time»

• ✗Customer support is not working or unavailable13% of mentions

  «Support doesn't work at all, the bot replies but there's no actual help. Writing to support is pointless»

• ✗Integration issues with biometric database and banking services10% of mentions

  «EBS blocks biometric requests from Russian banks after two failed connection attempts to the biometric database. Biometrics is present but the government key doesn't see it»

What people praise

• ★App works without issues (for a minority)

  «Everything works well, convenient. Everything is great!!!!»

• ★Convenient remote biometric registration

  «Convenient. Everything works great!!!!»

Where to install