СберМобайл
★ 3.9What it actually doesMobile app for managing tariffs, balance and service packages of SberMobile operator with frequent complaints about internet quality and network stability.
Actually does
- ✓Payment Tracking40% of reviews
- ✓Income Tracking30% of reviews
- ✓Cashback and Rewards15% of reviews
- ✓Смена тарифа и настройка пакетов20% of reviews
- ✓Customer Support(bonus)25% of reviews
- ✓Поддержка eSIM(bonus)10% of reviews
- ✓Перенос номера между операторами(bonus)10% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Multi-account
- ⚠Детализация звонков
Common complaints
- ✗Poor quality and unstable mobile internet73% of mentions
«it's frustrating that the internet often doesn't work or freezes. 90% freezing, lags, glitches and 10% when the internet works normally»
- ✗Connection drops and service interruptions43% of mentions
«you talk for 30 minutes and the connection cuts out, you can't reach any operator»
- ✗Services advertised under conditions that differ in practice20% of mentions
«Unlimited internet is not unlimited. You use 200GB and they shut you down completely»
- ✗App errors and error messages27% of mentions
«Constant message 'something went wrong, refresh the page or try again later'»
- ✗Non-functional support chat and slow responses37% of mentions
«Image sending doesn't work in the support chat. It always gives a send error»
What people praise
- ★Convenience of eSIM usage
«I got myself an eSIM, set it up on the website, got a QR code, scanned it and done, no need to carry that extra SIM card in my pocket»
- ★Attractive promotions when porting a phone number
«I ported my number to Sber Mobile and got a great promotion – they gave me 2026 GB of internet and the same amount in bonus rubles»
- ★Unlimited messengers and social networks
«Unlimited messengers and social networks is awesome»
- ★Flexible tariff builder and attractive pricing
«With the tariff builder, I set 10 GB for in-store payments, and previously with another operator I was paying around 800 rubles for communication, here I pay 225 rubles»
- ★Intuitive and minimalist app interface
«The app is intuitive, I top up my balance in two clicks, and I close almost the entire bill with Spasibo bonuses»