WB Курьер
★ 3.9What it actually doesWB Courier is a platform for courier deliveries with flexible scheduling that allows couriers to pick up tasks at pickup points and deliver parcels to customers across 950+ Russian cities, but suffers from app instability, support issues, and controversial penalty systems.
Actually does
- ✓Gig work40% of reviews
- ✓Order Management60% of reviews
- ✓Order Tracking30% of reviews
- ✓Payment Tracking(bonus)25% of reviews
- ✓Назначение доставок по геолокации35% of reviews
- ✓Messaging40% of reviews
- ✓Voice calls(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
Common complaints
- ✗Support service doesn't respond or responds with a bot every other day60% of mentions
«Courier support is abysmal. I write to support and get a response from a bot the next day.»
- ✗Penalty and blocking system without due process (for pickup location cancellations, for actions by managers and customers)55% of mentions
«Why do they ban me for canceling an order if the manager can't find the product? What does that have to do with me?»
- ✗App crashes and glitches after updates, tasks load with delays up to 2 hours45% of mentions
«With each update the app gets slower and slower»
- ✗Low delivery payment that doesn't compensate for time spent35% of mentions
«They pay too little»
- ✗Issues with automatic delivery assignment (assigned without courier consent, customers reject deliveries they didn't order)25% of mentions
«It's incredibly inconvenient that auto-assignment doesn't work - if you want to earn decently, you have to sit in the app all day»
What people praise
- ★Flexible schedule and ability to work at your own pace for a few hours a day
«With a broken leg, I really liked this side gig doing 2-3 hours a day, making 1-1.5k»
- ★Available in a large number of Russian cities (950+)
- ★Good side income for quick earnings in small amounts with minimal expenses
«Great app»
- ★App sometimes works normally, money withdrawal goes through without issues
«Don't know how but everything works fine for me and money withdrawal is all ok»