maxim ru: такси, доставка
★ 4.8What it actually doesThe app allows booking rides with private drivers (multiple tariffs), package delivery, and cargo transportation in 500+ Russian cities, but frequently encounters issues: drivers declining orders, high prices, unavailability in certain regions (especially Crimea), and poor technical support.
Actually does
- ✓Ride-sharing85% of reviews
- ✓Food delivery15% of reviews
- ✓Supply chain8% of reviews
- ✓Offline maps10% of reviews
- ✓P2P payments10% of reviews
Claimed, but not confirmed by reviews
- ⚠Timer / alarm
- ⚠Coupons
- ⚠watchOS support
- ⚠Кнопка SOS и отправка локации в экстренные контакты
- ⚠File sharing
- ⚠Multi-account
- ⚠Available in Russia
Common complaints
- ✗Drivers refuse orders35% of mentions
«They never take orders, I end up waiting for half an hour or more»
- ✗App doesn't work in Crimea, coordination issues with operator25% of mentions
«In fact: the old app doesn't work, the new one charges an absurd price, support says the SERVICE doesn't work in Crimea, but operators on the phone accept orders»
- ✗Inflated prices (2x higher than competitors), unreasonable amounts18% of mentions
«In 2GIS the price is 2 times lower than in the app»
- ✗Slow and ineffective technical support8% of mentions
«Support called 7 hours after my request»
- ✗Requires re-authentication when closing the app10% of mentions
«Every time I close the app I have to log in again»
What people praise
- ★Polite, kind, responsive drivers
«Attentive, kind person»
- ★Fast vehicle arrival
«Fast arrival, reasonable prices»
- ★Driver assistance with loading and transporting items
«Ordered a taxi for moving, helped with things, friendly and responsive»
- ★Affordable prices (when drivers are available)
«Affordable prices! The app is convenient»
- ★Long operating history (since 2003), brand recognition
«Thank you for working! Stay strong! Keep growing! I recommend only your taxi to everyone»