Магнит Маркет
★ 4.2What it actually doesMarketplace of a chain store offering delivery and pickup options with discounted goods, but frequently experiencing quality issues with delivery, app performance, and returns processing.
Actually does
- ✓Marketplace80% of reviews
- ✓Product Catalog60% of reviews
- ✓Coupons20% of reviews
- ✓Food delivery70% of reviews
- ✓Loyalty Program30% of reviews
- ✓Product Search(bonus)30% of reviews
- ✓Available in Russia50% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Recurring payments
- ⚠Order Management
Common complaints
- ✗Very long return processing time (waiting a month or more)10% of mentions
«Sent it back... already waiting a month... no response»
- ✗Wrong product delivered or product doesn't match the picture12% of mentions
«I order a product but they bring completely different one. And it happened more than once»
- ✗Receiving defective or low-quality goods10% of mentions
«Received a non-working battery»
- ✗Sellers and support ignoring requests and complaints8% of mentions
«Sellers ignore»
- ✗Estimated delivery time does not match actual delivery15% of mentions
«They write one delivery deadline, after checkout it's different.»
What people praise
- ★Fast delivery
«I really like the delivery speed. Always fast»
- ★Affordable discounts and competitive prices
«Look for deals in the app every day»
- ★Quality product packaging
«Well packaged»
- ★Wide selection of products
«a million products from electronics to toys»
- ★Convenient app experience
«everything is convenient, fast»