Ситилинк техника и электроника
★ 3.2What it actually doesCitilink is a convenient and modern household appliances and electronics store with one of the widest assortments on the market.
Actually does
- ✓Order Tracking12% of reviews
- ✓Marketplace80% of reviews
- ✓Product Catalog40% of reviews
- ✓Order Management(bonus)10% of reviews
- ✓Loyalty Program6% of reviews
- ✓Payment Tracking14% of reviews
- ✓Recurring payments4% of reviews
- ✓Услуга сборки ПК(bonus)4% of reviews
- ✓Customer Support(bonus)12% of reviews
- ✓Доставка курьером и самовывоз из 250 городов8% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Search
- ⚠Price comparison
Common complaints
- ✗App won't open or constantly crashes22% of mentions
«App won't download. Website hasn't opened for a week, works intermittently. Works terribly - everything is very slow»
- ✗Paid orders cancelled without notification or explanation14% of mentions
«You pay for an order... and then it gets cancelled and even removed from your order list. Works poorly. I placed an order, paid for it... that evening I checked, and the order was cancelled without any notifications»
- ✗Incompetent support service, ignoring requests12% of mentions
«Worst support service after Yandex. support suggests contacting support. what kind of support service is that!»
- ✗Product filtering and search not working or incorrect10% of mentions
«Product filtering doesn't work. The gaming laptop has no SSD and RAM specifications? come on, that's ridiculous!»
- ✗Inflated prices compared to competitors8% of mentions
«Prices are through the roof. WARNING!!! prices are more expensive than they sell on marketplaces! when buying a laptop it turned out 20k more expensive!!!»
What people praise
- ★Large product selection (100K+), well-known brands
«great Citilink, whenever I buy something it's always high quality»
- ★Loyalty program and purchase bonuses
«I use bonuses to get maximum value»
- ★Extensive delivery network (250 cities, 10K pickup points)
«The app is good»
- ★Convenient payment options (installment plans, split payments)
«payment can be split into multiple installments»
- ★Convenient for purchasing home cameras and accessories
«I often use home cameras, they really come in handy sometimes»