MIXIT: Магазин косметики
★ 5.0What it actually doesMobile application of MIXIT cosmetics marketplace with product catalog, ordering features and loyalty program. Works unstably with errors in bonus calculation and delivery quality issues.
Actually does
- ✓Product Catalog80% of reviews
- ✓Marketplace90% of reviews
- ✓Order Management70% of reviews
- ✓Loyalty Program60% of reviews
- ✓Order History40% of reviews
- ✓Order Tracking30% of reviews
- ✓Payment Tracking50% of reviews
- ✓Customer Support20% of reviews
- ✓Dark mode(bonus)70% of reviews
Claimed, but not confirmed by reviews
- ⚠Push Notifications
Common complaints
- ✗Incorrect bonus calculation (credited less than 10% of purchase amount)15% of mentions
«They promise to credit 10% of the purchase cost, but in reality they credit less. I bought items for 850₽ - they credited 80 bonus points (should be 85)»
- ✗Support does not resolve issues within the promised 48 hours10% of mentions
«Support didn't resolve any of the issues within the promised 48 hours»
- ✗Issues with quality and completeness of delivery8% of mentions
«My first order was a set of three different serums. They sent a set of two identical ones»
- ✗Unable to log in to account without a Russian phone number5% of mentions
«the app's interface is very pleasant, but I can't log in to my account because I don't have a Russian phone number»
- ✗No bonus accrual history5% of mentions
«the only thing I'd like to see in the bonus account section is the accrual history»
What people praise
- ★Convenient and beautiful interface, pleasant design
«the app's interface is very pleasant... Incredibly beautiful and intuitive app»
- ★Convenient ordering — everything in one app, no need to search on other platforms
«now it's more convenient to select everything... now I don't have to search anywhere, all products are in one app»
- ★Easy to navigate the catalog by categories
«the app is very convenient. it's convenient to search for cosmetics by catalogs»
- ★Loyalty program with bonuses and nice discounts/promotions
«now it's easier to view my bonus account... Promotions, discounts are absolutely amazing»
- ★Fast and lightweight app
«Fast and lightweight app with quick viewing of gifts and bonuses»