LIMÉ
★ 3.5What it actually doesLIMÉ is a mobile e-commerce application for women's fashion clothing and accessories with frequent technical issues, non-functional support, and payment problems.
Actually does
- ✓Marketplace85% of reviews
- ✓Product Catalog60% of reviews
- ✓Food delivery(bonus)60% of reviews
- ✓Customer Support(bonus)70% of reviews
- ✓Payment Tracking(bonus)50% of reviews
- ✓Ad-free
- ✓Russian localization
Claimed, but not confirmed by reviews
- ⚠Order Management
Common complaints
- ✗Frequent crashes and internal app errors42% of mentions
«The app crashes very, very frequently. And they don't fix the issue for months. I haven't been able to log into the app for over a month again. Internal app error.»
- ✗Non-functional tech support (no response, bots instead of operators)38% of mentions
«Tech support talks in circles without answering the question. Can't reach actual operators. The chat is answered by a bot, the operator doesn't connect.»
- ✗Unable to complete payment (payment errors)24% of mentions
«the app hasn't been working properly for two weeks, I've written to chat multiple times that I can't pay for the purchased goods. There's no way to pay by card or SBP.»
- ✗Automatic order cancellations without explanation18% of mentions
«The app cancels orders on its own, tech support talks in circles without making sense. It's some kind of nonsense, terrible app»
- ✗Slow performance, freezes, elements not displaying22% of mentions
«terrible app that's not designed for a large user base. None of the product cards with discounts open.»
What people praise
- ★Love for LIMÉ brand overall
«My favorite store ❤️❤️❤️. Great brand!!! The best and coolest store in my opinion»
- ★Pleasant and modern interface design
«Modern, pleasant interface. It's like flipping through a magazine with products»
- ★Convenient display of discounts and current prices
«discounts that are available on the day of purchase are visible»
- ★Quality of clothing and materials
«The clothes here are great. Quality products. Excellent app, they clearly care about quality»
- ★Wide assortment (knitwear, children's line)
«I love knitwear and the children's line. I found a lot for myself»