Аптека Апрель

Name: Аптека Апрель
Rating: 4.54 (12162 reviews)

★ 4.5

AndroidRuStore

What it actually doesApril Pharmacy app

45%Marketing ≈ reality30%Stability95%Live project

Actually does

✗Frequent server errors and app crashes27% of mentions
«Installed in the morning, getting server errors since morning. Constant errors. Hasn't opened for the second day.»
✗Constant lack of necessary medications in stock27% of mentions
«I subscribed and ran into the problem that the medications I need are constantly out of stock at the pharmacies. People pay you for a subscription, you're obligated to supply your pharmacies on time.»
✗No response from support for customer inquiries17% of mentions
«I asked support a question. They didn't respond to me. No answer to my inquiry! They don't want to address complaints.»
✗Long order waiting time (up to 5 days) and delivery delays13% of mentions
«A week of waiting for the needed medication, only to find out it's out of stock. You have to wait 5 days for an order!»
✗High prices compared to competitors and pushy subscription offers13% of mentions
«Very expensive. Medications cost more than at other pharmacy chains.»

★Attractive loyalty card discounts
«With a discount card, products are noticeably cheaper. The club card always gives a big discount.»
★Polite and attentive pharmacy staff
«Great pharmacy. Polite staff, quick service. Very courteous and friendly attitude toward customers.»
★Wide product selection and availability of needed medications (when in stock)
«Everything is great. You can always find what you need. The medications I need are always in stock.»
★Competitive prices on select products and subscription when available
«I was prescribed a medication that was 350 rubles cheaper in April than at another pharmacy. Prices are lower than competitors'.»
★Convenient ordering and product selection through the app
«Works great. Good to go.»