Буханка
★ 3.3What it actually doesBukhan ka coffee chain app for earning and redeeming loyalty points in stores, but frequently suffers from authorization errors, crashes after updates, and unstable rewards system performance.
Actually does
- ✓Loyalty Program(bonus)70% of reviews
- ✓Loyalty cards(bonus)40% of reviews
- ✓P2P payments(bonus)25% of reviews
- ✓Biometric Authentication(bonus)60% of reviews
- ✓Order Tracking(bonus)20% of reviews
- ✓QR scanner(bonus)10% of reviews
- ✓Multi-account(bonus)5% of reviews
- ✓Customer Support(bonus)10% of reviews
Common complaints
- ✗Frequent authorization errors and unexpected logouts60% of mentions
«For a month now it won't let me log in after the "updates". Can't access the app, it shows a data error. It keeps logging me out.»
- ✗Critical bugs after updates35% of mentions
«Doesn't install after update and nothing works. They fixed it so badly that nothing works.»
- ✗Instability of bonus system and points accumulation25% of mentions
«At checkout it doesn't always beep and doesn't accumulate points. How do I redeem points?»
- ✗Poor technical support, lack of assistance with issues10% of mentions
«Support is rude, no actual help from them and no willingness to figure things out»
- ✗Loss of purchase history after app update8% of mentions
«I installed it 3 years ago and keep updating, but all the old purchases are gone, everything disappeared.»
What people praise
- ★Good quality of the coffee shop network (not the app)
«Wonderful coffee at Bukhanka, always clean and cozy, staff is nice and polite»
- ★When it works, it works stably (rarely)
«I read the comments and I'm shocked, everything works fine, yes, the app was unavailable for 2-3 days and that's it»