ЖД Билеты Онлайн
★ 4.8What it actually doesConvenient online purchase of train tickets for Russian trains: Sapsan, Lastochka, Strizh.
Actually does
- ✓Flight search40% of reviews
- ✓Trip planning20% of reviews
- ✓Order Management35% of reviews
- ✓Payment Tracking15% of reviews
- ✓Customer Support10% of reviews
- ✓Услуга «Гарантированный возврат»15% of reviews
Claimed, but not confirmed by reviews
- ⚠Coupons
- ⚠Геолокация для определения ближайшей станции
- ⚠Электронная регистрация на поезд
- ⚠Справочник сохранённых пассажиров
Common complaints
- ✗High service fee (up to 20% of ticket price)50% of mentions
«I understand now why this app has so many positive reviews—the PR folks must have paid for them! In reality, the app is no different from the standard RZD, but customers are charged a fee equal to 1/5 of the ticket price!»
- ✗Prices higher than official RZD or other apps (500+ rubles)25% of mentions
«Tickets are 500 rubles more expensive than on RZD.»
- ✗Technical errors: "Try again later" error, app won't open, requires reinstallation15% of mentions
«Got an error "try again later". Useless app»
- ✗App loads and runs slowly10% of mentions
«By the time it opens, there are no more tickets!»
- ✗Forced "Pre-order" service, doesn't allow simply viewing available seats7% of mentions
«With the forced "PRE-ORDER" service, it's impossible to simply view available seats yourself and make a choice.»
What people praise
- ★Convenient and intuitive interface, everything is clear
«Liked everything, fast, simple, absolutely clear.»
- ★Fast and simple ticket purchase
«Everything is fast and clear, unlike other apps»
- ★Fast refund when cancelling or if a failure occurs
«There was an internet failure while booking tickets. However, the refund came the next day!!! You can trust it!!!»
- ★Overall convenience and reliability of the app
«Excellent app 👍👍👍 All features work 👍👍👍 Everything is simple and clear»
- ★Convenient train search system
«Convenient search system»