5 POST
★ 3.4What it actually doesA convenient and user-friendly mobile app for the 5Post delivery service.
Actually does
- ✓Order Tracking80% of reviews
- ✓Offline maps15% of reviews
- ✓Customer Support25% of reviews
- ✓Payment Tracking10% of reviews
- ✓Push Notifications40% of reviews
Claimed, but not confirmed by reviews
- ⚠Loyalty Program
- ⚠No account required
Common complaints
- ✗Lost packages28% of mentions
«They lost a package!!! It cost thousands... I don't recommend dealing with this delivery service, worst of the worst»
- ✗Delivery delays (1-2+ weeks)42% of mentions
«One package was delayed for 2 weeks, another with a delivery date of May 3rd still hasn't been delivered, and today is June 10th!»
- ✗Status not updated for weeks18% of mentions
«Status was updated only once these days, when it left the warehouse and that's it»
- ✗Support service responds with generic template replies15% of mentions
«Support gets 0 points and sends meaningless generic replies»
- ✗App errors (login, authentication, update)12% of mentions
«for the last few days it won't let me log into my profile. Requires accepting the terms listed below... incorrect request»
What people praise
- ★Intuitive and clear interface
«the interface is well thought out, nothing unnecessary, messages arrive on time, good functionality»
- ★Convenient package tracking
«It's convenient to track the status of packages... Everything is visually clear and easy to use»
- ★App is easy to use
«Very cool app... I arrange package shipments through it without any problems»
- ★When it works — delivers quickly and on time
«delivery hasn't let us down so far, everything from Aliexpress arrives on schedule and even earlier than the promised deadlines»
- ★Good geographic coverage (Pyaterochka stores)
«Among the available services at the moment, I like 5post the most for its delivery process and especially for its tracking geography»