Тюменские Парковки
★ 4.8What it actually doesAn app for finding and paying for parking in Tyumen that suffers from critical payment system issues, frequent unavailability, and causes users to incur fines due to functional errors.
Actually does
- ✓Поиск парковок на карте30% of reviews
- ✓Информация о парковках (название, адрес, стоимость, вместимость)20% of reviews
- ✓Пост-оплата (оплата после завершения сессии)(bonus)20% of reviews
- ✓Customer Support(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Оплата парковки
- ⚠Управление сессией (начало, продление, завершение)
- ⚠Push Notifications
- ⚠Поиск парковок разных типов
Common complaints
- ✗Payment system constantly fails (freezing, errors, infinite loading)75% of mentions
«Sometimes the bank page won't load, sometimes something else, tried to pay with a card more than 10 times and never succeeded»
- ✗On iPhone, unable to pay for parking (endless loading, restrictions)20% of mentions
«On Apple devices - when trying to pay, it gets stuck in endless data loading and that's it!»
- ✗Duplicate charges for one parking session, overcharging10% of mentions
«Due to an app glitch, two charges appeared in post-paid for the same parking session»
- ✗Unable to end parking session or it ends automatically15% of mentions
«Somehow the parking session ended automatically at 18:43»
- ✗Support doesn't resolve issues, gives unhelpful advice (disable VPN, re-authorize)12% of mentions
«The support team doesn't write anything sensible, just 'disable your VPN'»
What people praise
- ★Convenient to find nearby parking on the map
«Very satisfied with the app, no issues when searching for parking»
- ★App interface generally works (parking search)
«Everything is great, spots available, the app is excellent»
- ★Helps avoid fines (when it works)
«Helps avoid fines»
- ★Convenient to pay for parking through the app (in rare cases when it works)
«Very convenient to pay for parking»