Флаувау: цветы, подарки, торты
★ 4.7What it actually doesFlowwow is a marketplace for ordering flowers, gifts, and cakes with delivery to 1700+ cities in Russia and worldwide, allowing you to send a gift to a loved one online with a photo for approval before delivery.
Actually does
- ✓Marketplace95% of reviews
- ✓Доставка подарков в другой город85% of reviews
- ✓Фото готового заказа на одобрение перед отправкой30% of reviews
- ✓Available in Russia15% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Loyalty Program
- ⚠Прямой чат с продавцом
- ⚠Прозрачный рейтинг и отзывы продавцов
- ⚠Самовывоз из магазинов в 1700+ городах
- ⚠Доставка на конкретное время
- ⚠Бесплатная открытка с личным пожеланием
- ⚠Доставка без адреса (уточнение у получателя)
- ⚠Календарь праздников с напоминаниями
Common complaints
- ✗Poor customer support: slow responses, refusal to resolve issues13% of mentions
«No customer support, your order difficulties don't concern the platform. I contacted support... They responded only after the courier already delivered it. Customer support won't accept complaints, just empty responses.»
- ✗Inflated prices due to platform commission (50%) and additional markups10% of mentions
«50% COMMISSION from sellers! And that's with delivery being paid! It would be cheaper to just go down to the nearest store myself»
- ✗Photos in approval don't match the actual product (often old photos are sent)10% of mentions
«Sellers constantly send the same photos taken ages ago... then when it arrives there's a difference you only notice after opening it»
- ✗Delivery quality issues: allowing items to be delivered in poor packaging7% of mentions
«Flowers arrived in a torn paper bag with advertising for flowers delivery from another provider»
- ✗No dark theme option, unaesthetic red icon7% of mentions
«Ever heard of a dark theme? It's strange how Apple allows such an app. Adjust the icon to match the iPhone's dark theme»
What people praise
- ★Convenience of sending gifts to another city without being present in person
«It's really helpful when you need to make someone in another city happy. Thank you for existing, so that even from far away you can bring joy to your loved ones»
- ★Wide selection of goods and stores in one app
«Huge assortment for all tastes. The most convenient app with a huge variety of offers.»
- ★Simple and convenient app interface
«Very convenient to order. The app is convenient to use. Great app, convenient.»
- ★Fast delivery
«Delivery is fast. They've been pleasing with deliveries for several years.»
- ★Photo of prepared order for approval before sending
«They send a photo for approval before sending, you can make corrections or replacements.»