Kaspi Pay
★ 3.9What it actually doesKaspi Pay is a payment processing app that accepts payments from 16 million Kaspi customers through mobile POS, remote payments, online cash register, and marketplace integration, but suffers from critical stability issues and incomplete functionality.
Actually does
- ✓P2P payments15% of reviews
Claimed, but not confirmed by reviews
- ⚠Мобильный POS в приложении
- ⚠Invoicing
- ⚠Smart POS-устройство
- ⚠Онлайн-касса с автоматическими чеками
- ⚠Banking
- ⚠Marketplace
- ⚠Бизнес-кредиты с моментальным поступлением
- ⚠Tax reporting
- ⚠Installment Payments
Common complaints
- ✗Frequent app crashes and crashes40% of mentions
«After updating the app it stopped opening! This needs to be fixed urgently; Crashes after update, I can't access the app»
- ✗Cannot contact support without logging into the app5% of mentions
«You can't log in and you can't contact tech support because you have to log in!»
- ✗Store blocked for system errors without notification10% of mentions
«Customers ordered goods at night in quantities exceeding my warehouse stock, I had to cancel the orders, and because of this I received a message about penalties in the form of a block on my store»
- ✗Rude support and inaction15% of mentions
«Updated the app, now instead of push notifications I get SMS with codes! This is very inconvenient. Support can't do anything! They communicate rudely in the support chat!!!»
- ✗Website freezes and crashes when uploading products10% of mentions
«The site periodically freezes when you create a product card and the app hangs then crashes, half an hour of work wasted»
What people praise
- ★Convenience and ease of use
«Convenient and useful app. It became much easier and more practical to use»
- ★Clear and intuitive interface
«Great, intuitive app»
- ★Overall positive impression
«Cool and convenient app; Great app, can recommend it»
- ★Practical and useful functionality
«Convenient and useful app. It became much easier and more practical to use when paying»