iG-Store. Магазин инноваций
★ 4.0What it actually doesAn online store of innovative products with a mobile app where chronic instability, UI bugs, inflated prices, and delivery issues make shopping a trial, despite declared conveniences and a loyalty program.
Actually does
- ✓Marketplace90% of reviews
- ✓Loyalty cards15% of reviews
- ✓Food delivery40% of reviews
- ✓Price comparison60% of reviews
Claimed, but not confirmed by reviews
- ⚠Free tier
- ⚠Покупка в один клик
- ⚠Offline-first
- ⚠Добавление товаров в избранное
- ⚠Order History
Common complaints
- ✗Frequent app crashes and freezes45% of mentions
«crashes immediately. iPad and iPhone iOS 14.8.1; the app is super buggy; Mega app has optimization problems… everything lags»
- ✗Inflated prices 2-3x higher than competitors35% of mentions
«markup of two, three times minimum; Prices are inflated 10-30% above real cost; the same goods can be found on AliExpress»
- ✗Delivery delays and missed deadlines30% of mentions
«promised to ship in 2-3 days. More than a week has passed; promised to deliver new ones 2 times. Both times they lied»
- ✗Sending counterfeits and used items instead of originals15% of mentions
«They sell counterfeits as originals at original prices! Ordered an original Apple Watch charger and received a counterfeit; First they sent a used razor in a dirty box»
- ✗Unresponsive technical support and ignoring complaints25% of mentions
«Tech support simply doesn't care about users; They respond with nonsense, don't even know what they sent themselves; They don't call on their own»
What people praise
- ★Wide range of innovative products
«I just discovered this store recently. I love everything! Great selection»
- ★Fast delivery (occasional cases)
«The store is great, delivery at a convenient time. Everything arrives on time; fast delivery»
- ★Gifts and bonuses for regular customers
«During New Year holidays, they added a small gift to the order - a small thing, but nice»
- ★Convenient interface (overall, despite bugs)
«the app is interesting, convenient; overall very convenient»