Yandex Fuel
★ 4.4What it actually doesYandex Fuel is an app for drivers.
Actually does
- ✓P2P payments70% of reviews
- ✓Price comparison15% of reviews
- ✓Offline maps20% of reviews
- ✓Loyalty cards18% of reviews
- ✓Loyalty Program25% of reviews
- ✓Coupons30% of reviews
- ✓Бронирование и оплата услуг мойки8% of reviews
- ✓Поиск и управление зарядкой электромобилей2% of reviews
- ✓Вызов эвакуатора5% of reviews
- ✓Customer Support35% of reviews
Claimed, but not confirmed by reviews
- ⚠Payment Tracking
- ⚠Order History
Common complaints
- ✗Money charged but fuel not dispensed18% of mentions
«I paid for fuel, the transaction didn't go through, and my money wasn't refunded»
- ✗App crashes, lags, black screen25% of mentions
«Couldn't refuel, black screen. It keeps crashing»
- ✗Discounts and promotions not applied or reduced over time20% of mentions
«A 10 ruble discount on 20 liters of gasoline is not being applied! You're deceiving us!!!»
- ✗Support doesn't solve problems, only chatbots22% of mentions
«The app glitches, the support service doesn't work at all, only chatbots reply through chats»
- ✗Not all gas stations in the app, limited coverage15% of mentions
«I arrive at a gas station and find that the one I'm at is not in the app»
What people praise
- ★Fast and convenient towing service request
«I called for a tow truck and thought it would definitely take an hour, but they arrived quickly»
- ★Convenient payment without leaving the car
«Pay for fuel without getting out of your car. It's convenient when the weather is bad»
- ★Convenient car wash booking and payment
«I only book car washes through this service now, everything is fast and convenient»
- ★Integration with gas station loyalty cards, Plus points
«Loyalty cards linked, bonuses accumulate!»
- ★App constantly evolves and improves
«I've been using it for several years and the app keeps getting better and better!»