Яндекс Заправки

4.4
AndroidiOSApp StoreGoogle PlayRuStore

What it actually doesYandex Fuel is an app for drivers.

45%Marketing ≈ reality35%Stability97%Live project

Actually does

  • P2P payments70% of reviews
  • Price comparison15% of reviews
  • Offline maps20% of reviews
  • Loyalty cards18% of reviews
  • Loyalty Program25% of reviews
  • Coupons30% of reviews
  • Бронирование и оплата услуг мойки8% of reviews
  • Поиск и управление зарядкой электромобилей2% of reviews
  • Вызов эвакуатора5% of reviews
  • Customer Support35% of reviews

Claimed, but not confirmed by reviews

  • Payment Tracking
  • Order History

Common complaints

  • Money charged but fuel not dispensed18% of mentions

    «I paid for fuel, the transaction didn't go through, and my money wasn't refunded»

  • App crashes, lags, black screen25% of mentions

    «Couldn't refuel, black screen. It keeps crashing»

  • Discounts and promotions not applied or reduced over time20% of mentions

    «A 10 ruble discount on 20 liters of gasoline is not being applied! You're deceiving us!!!»

  • Support doesn't solve problems, only chatbots22% of mentions

    «The app glitches, the support service doesn't work at all, only chatbots reply through chats»

  • Not all gas stations in the app, limited coverage15% of mentions

    «I arrive at a gas station and find that the one I'm at is not in the app»

What people praise

  • Fast and convenient towing service request

    «I called for a tow truck and thought it would definitely take an hour, but they arrived quickly»

  • Convenient payment without leaving the car

    «Pay for fuel without getting out of your car. It's convenient when the weather is bad»

  • Convenient car wash booking and payment

    «I only book car washes through this service now, everything is fast and convenient»

  • Integration with gas station loyalty cards, Plus points

    «Loyalty cards linked, bonuses accumulate!»

  • App constantly evolves and improves

    «I've been using it for several years and the app keeps getting better and better!»

Where to install