Чижик - доставка продуктов

4.5
AndroidGoogle PlayRuStore

What it actually doesAn app for ordering and delivering groceries and household items with price catalog, availability information, coupons and barcode scanner; frequently suffers from server errors and login issues.

45%Marketing ≈ reality35%Stability100%Live project

Actually does

  • Grocery delivery60% of reviews
  • Marketplace50% of reviews
  • Coupons30% of reviews
  • Price comparison40% of reviews
  • Доступ к каталогу товаров в магазинах30% of reviews
  • Система баллов лояльности(bonus)5% of reviews

Claimed, but not confirmed by reviews

  • QR scanner
  • Russian localization
  • Поиск и геолокация ближайших магазинов
  • Messaging

Common complaints

  • Critical login issues with the app16% of mentions

    «After the latest update, account login doesn't work... log in to the app again. Can't log in to the app! It worked perfectly until June 12»

  • Frequent server errors when selecting categories and loading data28% of mentions

    «Since June 1, it won't let me confirm the category. Says server is unavailable. Categories of the month won't select... Says server is not responding»

  • App does not open or does not work at all12% of mentions

    «I downloaded the app, registered, and it doesn't open. The app just doesn't open at all»

  • Products shown as in stock but unavailable for order or already sold out18% of mentions

    «The same product in categories is sometimes in stock and sometimes sold out. If previously sold items weren't displayed, it would be more convenient»

  • Blocks access when VPN is enabled or network is unstable10% of mentions

    «Doesn't work with iBlue enabled. Can't access the app, it says disable VPN. But I don't have VPN enabled! Without internet connection points aren't deducted»

What people praise

  • Fast delivery (30-60 minutes, often faster)

    «They deliver fast. Brought exactly what I ordered. Downloaded the app, immediately placed an order. Got the goods in half an hour! Waited no more than 20 minutes»

  • Fresh and quality products

    «Thank you, Chizhik always has delicious products. Everything is fresh, good, not expired, not damaged. Fresh products and large selection»

  • Low prices and affordable products

    «Everything is very cheap, I like it. You don't overpay, because we have low prices without hidden markups»

  • Polite staff and good delivery service

    «They deliver quickly, speak politely, and upon request bring grocery bags from the car into the house. Great thanks to the creators»

  • Convenient and intuitive app interface

    «Very convenient app, nothing unnecessary. I like everything, it's clear and accessible. It's convenient that you can check if a store has an item or if you need to go to another one»

Where to install