РИЦ. Личный кабинет ЖКХ

★ 4.6
AndroidGoogle Play

What it actually doesThe app allows residents of Ulyanovsk Oblast to manage utility bills: enter meter readings, view housing and communal services accounts, and pay them through integrated payment systems.

65%Marketing ≈ reality62%Stability84%Live project

Actually does

  • ✓Управление коммунальными счётами80% of reviews
  • ✓Bill Payment50% of reviews
  • ✓Управление профилем и лицевыми счётами10% of reviews
  • ✓Meter reading submission15% of reviews

Claimed, but not confirmed by reviews

  • ⚠Customer Support
  • ⚠Формирование справок по счёту
  • ⚠Просмотр информации о жилье и проживающих
  • ⚠Просмотр подключённых услуг и формул расчётов
  • ⚠Payment Tracking

Common complaints

  • ✗Payment system failures (СБП Tinkoff, other methods)13% of mentions

    «I can't pay for anything. Payment via СБП Tinkoff doesn't work.»

  • ✗Registration errors without error explanation10% of mentions

    «I can't complete registration. It asks to try again later! Doesn't indicate any error or reason.»

  • ✗Meter reading submission supported only for electricity, not for water10% of mentions

    «I can submit meter reading for electricity. I can't submit meter reading for hot water and cold water»

  • ✗Confirmation emails not arriving6% of mentions

    «Confirmation emails for account creation aren't arriving»

  • ✗Unable to delete old account (e.g., after relocation)6% of mentions

    «Sold the apartment and moved to a different address, but there's no way to delete the old account.»

What people praise

  • ★Convenient payment without leaving home at any time

    «Very convenient and easy to pay without leaving home.»

  • ★Clear and intuitive interface

    «The app is clear and very convenient, great app, simple functionality, convenient interface.»

  • ★Stable operation of core features

    «Everything works fine, everything works great.»

  • ★Stable and reliable use (years without issues)

    «I've been using it for many years»

  • ★Assistance from RIC staff during in-person visit

    «The staff at RIC-Ulyanovsk came to help, explained everything, showed us»

Where to install

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