РИЦ. Личный кабинет ЖКХ
★ 4.6What it actually doesThe app allows residents of Ulyanovsk Oblast to manage utility bills: enter meter readings, view housing and communal services accounts, and pay them through integrated payment systems.
Actually does
- ✓Управление коммунальными счётами80% of reviews
- ✓Bill Payment50% of reviews
- ✓Управление профилем и лицевыми счётами10% of reviews
- ✓Meter reading submission15% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Формирование справок по счёту
- ⚠Просмотр информации о жилье и проживающих
- ⚠Просмотр подключённых услуг и формул расчётов
- ⚠Payment Tracking
Common complaints
- ✗Payment system failures (СБП Tinkoff, other methods)13% of mentions
«I can't pay for anything. Payment via СБП Tinkoff doesn't work.»
- ✗Registration errors without error explanation10% of mentions
«I can't complete registration. It asks to try again later! Doesn't indicate any error or reason.»
- ✗Meter reading submission supported only for electricity, not for water10% of mentions
«I can submit meter reading for electricity. I can't submit meter reading for hot water and cold water»
- ✗Confirmation emails not arriving6% of mentions
«Confirmation emails for account creation aren't arriving»
- ✗Unable to delete old account (e.g., after relocation)6% of mentions
«Sold the apartment and moved to a different address, but there's no way to delete the old account.»
What people praise
- ★Convenient payment without leaving home at any time
«Very convenient and easy to pay without leaving home.»
- ★Clear and intuitive interface
«The app is clear and very convenient, great app, simple functionality, convenient interface.»
- ★Stable operation of core features
«Everything works fine, everything works great.»
- ★Stable and reliable use (years without issues)
«I've been using it for many years»
- ★Assistance from RIC staff during in-person visit
«The staff at RIC-Ulyanovsk came to help, explained everything, showed us»