Chase Mobile

4.2
AndroidGoogle Play

What it actually doesMobile app for managing bank accounts, money transfers via Zelle, check deposits, credit score monitoring, and basic investing through J.P. Morgan Wealth Management.

45%Marketing ≈ reality35%Stability90%Live project

Actually does

  • Banking90% of reviews
  • P2P payments30% of reviews

Claimed, but not confirmed by reviews

  • Recurring payments
  • Receipts scanning
  • Budget tracking
  • Мониторинг кредитного рейтинга (Chase Credit Journey)
  • Блокировка и разблокировка карт в приложении
  • Investing
  • Отслеживание и использование наград
  • Бесплатный мониторинг идентификации
  • Multi-account

Common complaints

  • App frequently fails to open after updates25% of mentions

    «After update doesn't open on home screen, recent update prevents opening the app on several Android phones»

  • Updates hang or fail to install15% of mentions

    «Won't update!!! Says the update will be installed later»

  • Two-factor authentication errors when entering code10% of mentions

    «Asks to enter confirmation code sent via SMS, I enter it, duplicate it, then a popup appears saying incorrectly entered»

  • Slow performance and slow loading15% of mentions

    «After update it hangs, loads very slowly, too much text, slow»

  • Missing filtering and search for transactions5% of mentions

    «No filter for transactions, cannot see income for 6 months or more, no search by typing»

What people praise

  • Convenient and intuitive app

    «The mobile app is convenient and clear, very convenient and fast»

  • Reliable bank and stable service

    «The bank is reliable, good bank, best bank in the world»

  • Good customer support and polite staff

    «The bank office always has polite and friendly employees, chat with representatives 24/7»

  • Clear interface and design

    «The mobile app is convenient and clear, I like everything»

  • Fast money transfers and payments

    «Very convenient and fast»

Where to install