АЗС IRBIS
★ 4.6What it actually doesMobile application for the IRBIS gas station network that allows users to manage their loyalty card, view purchase history, locate nearby stations, and receive promotion information, but suffers from serious authorization, data synchronization, and stability issues following recent updates.
Actually does
- ✓Loyalty Program18% of reviews
- ✓История покупок и выполненных заправок12% of reviews
- ✓Offline maps8% of reviews
- ✓Customer Support8% of reviews
- ✓Онлайн-оплата заправок через приложение(bonus)14% of reviews
- ✓Two-factor auth(bonus)16% of reviews
- ✓Biometric Authentication(bonus)12% of reviews
- ✓Progress Tracking(bonus)4% of reviews
Claimed, but not confirmed by reviews
- ⚠Turn-by-turn nav
- ⚠RSS / News
Common complaints
- ✗SMS confirmation codes not received or hang during registration24% of mentions
«I haven't been able to log in to the app for a long time. SMS doesn't come through. Not a single driver receives the confirmation code.»
- ✗Registration process broken: requires card binding, circular errors, loss of credentials20% of mentions
«At the registration stage, it says bind your card, BUT where do I get it. Won't let me register. Keeps asking me to enter the SMS code in circles.»
- ✗Loss of account data, linked cards and bonuses after updates and cache reset14% of mentions
«Got kicked out of the account and now it's asking me to create a new one. I spent years accumulating bonuses, coupons and all that. My refill history too... everything went down the drain»
- ✗Phone number login removed, registration via Sber/Yandex made mandatory8% of mentions
«After the update everything broke and I can't access my account! I don't have a Sber ID! And I don't use Yandex! Bring back phone number login!»
- ✗Online payment function not working or unable to link card10% of mentions
«Can't link a card for payment through the app. They completely broke their irbispay.»
What people praise
- ★Quality of fuel and services at gas stations
«Good quality gasoline. Good coffee, polite staff.»
- ★Convenient interface, simple and beautiful app
«Convenient, simple, beautiful app.»
- ★Rich functionality of the app
«Good and convenient app with lots of functionality.»
- ★Working loyalty program with bonuses and coupons
«You can pay for fuel online, track your purchase history and achievements.»
- ★Quick resolution of authorization issues (isolated cases)
«I had an authorization issue, they reached out to me and fixed everything quickly!!»