MILE·ON·AIR

Actually does

• ✓Доступ в бизнес-залы аэропортов35% of reviews
• ✓Генерация QR-кодов для проходов(bonus)8% of reviews
• ✓Biometric Authentication(bonus)6% of reviews
• ✓Customer Support(bonus)18% of reviews

Claimed, but not confirmed by reviews

• ⚠Бронирование трансферов в аэропорт
• ⚠Услуги доставки и хранения багажа
• ⚠Бронирование премиум-ресторанов
• ⚠Программа накопления и обмена миль

Common complaints

• ✗Problems connecting to application servers42% of mentions

  «Cannot connect to its own servers on either mobile network or wired internet»

• ✗Login and registration errors38% of mentions

  «Says 'no connection' and won't let me proceed past the phone number entry page. Even though the SMS with the code is being sent, there's nowhere to enter it»

• ✗Limited selection of business lounges and their scarcity6% of mentions

  «Choice of available business lounges is limited. Even within Russia, only the most popular, overcrowded and capsule hotels, smoking areas are offered»

• ✗Unclear display of privileges and pass count8% of mentions

  «When trying to use the 'My Privileges' section, there are no available options displayed»

• ✗Unintuitive and confusing interface8% of mentions

  «The interface is not intuitive. Unfriendly interface»

What people praise

• ★Fast and effective customer support

  «Support responds very promptly. When difficulties arise, the support team reacts very quickly and solves everything»

• ★Fast QR code and receipt generation

  «Quickly issued code by phone number. QR code appears immediately after payment»

• ★Constant addition of new lounges and services

  «New lounges are constantly added, services are updated»

• ★Convenient and functional lounge access

  «Very easy to access business lounges, no hassle. Easy to select lounges, easy to book»

• ★Convenient and clear interface

  «Easy to navigate the app. Convenient to use. Very informative, convenient app to use»

Where to install