TBC Bank Uzbekistan
★ 4.7What it actually doesMobile banking app for making payments, transfers, obtaining loans and opening deposits, but with frequent loading errors and support issues.
Actually does
- ✓Banking30% of reviews
- ✓P2P payments15% of reviews
- ✓Recurring payments10% of reviews
- ✓Оформление кредитов онлайн20% of reviews
- ✓Заказ физических карт Humo10% of reviews
Claimed, but not confirmed by reviews
- ⚠Cashback and Rewards
- ⚠Investing
- ⚠Виртуальные карты Humo, Uzcard, Visa
- ⚠Кредитная карта Osmon Card
Common complaints
- ✗App fails to load after update25% of mentions
«After the latest update the app stopped working properly. On startup, only the TBC logo breathes in the top left corner, the screen won't load further and the 4-digit password input window doesn't appear»
- ✗Errors during onboarding and identification15% of mentions
«Can't complete onboarding for a week, error in Android in the app»
- ✗Non-responsive support, operators not answering calls20% of mentions
«Dear admin, why isn't your operator picking up the phone? Half an hour has passed already»
- ✗Very high interest rates on loans12% of mentions
«The highest interest rate in Uzbekistan»
- ✗Payment processing issues and incorrect status display10% of mentions
«Why after paying off the monthly payment arrears for a credit, it still shows overdue days?»
What people praise
- ★Convenience and appeal of Salom Card
«Very satisfied with Salom Card»
- ★Fast loan approval online
«Thank you very much for your help. TBS provides quick credit when needed»
- ★Convenience of mobile app for financial management
«Very convenient app. I recommend it to you»
- ★Popularity (6+ million users)