BelkaCar carsharing-car rental
★ 4.3What it actually doesA car rental app for minute-by-minute or hourly/daily packages with the ability to leave cars in designated zones, available in major Russian cities (Moscow, St. Petersburg, Sochi, Krasnodar, Kaliningrad).
Actually does
- ✓Ride-sharing95% of reviews
- ✓Car navigation15% of reviews
- ✓Order Tracking(bonus)20% of reviews
- ✓Бесплатная парковка в городе и аэропортах18% of reviews
- ✓Поминутная аренда с почасовыми и суточными тарифами25% of reviews
- ✓Онлайн-регистрация через приложение8% of reviews
- ✓Бесплатные топливо и техническое обслуживание10% of reviews
- ✓Разнообразие моделей от эконома до премиума22% of reviews
- ✓Бронирование и фильтрация по моделям/опциям10% of reviews
- ✓Режим 'Ожидание' для оставления машины12% of reviews
- ✓Customer Support(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Страхование и опциональное КАСКО
- ⚠Динамические цены в зависимости от спроса и трафика
- ⚠Фотофиксация повреждений при осмотре автомобиля
- ⚠Referral Program
Common complaints
- ✗Registration rejections and blocking without explanation10% of mentions
«Denied registration without explanation of the reasons»
- ✗Poor support quality and denial of damage compensation12% of mentions
«Support will communicate with you in a 'client is at fault' style, regardless of the actual situation»
- ✗GPS location failures and issues completing rental12% of mentions
«The car was located in a completely different place than in reality. Neither completing nor temporary leaving worked»
- ✗Poor vehicle maintenance (winter tires in summer, engine check light, damage)8% of mentions
«a car that still had winter tires on it (it's late June now!)»
- ✗Dirty cars, trash in cabins15% of mentions
«Cars constantly come full of trash with empty tank»
What people praise
- ★Convenience and time savings on parking
«this problem simply disappeared, I arrived, got out where it was convenient, and went home»
- ★Cost savings compared to taxi and personal car
«I spent much less in a month than if I had been ordering taxis»
- ★Intuitive and simple app interface
«The app is clear, I figured it out myself in a few minutes»
- ★Vehicle quality and condition, mostly clean and functional
«Vehicles are very often new and clean»
- ★Wide coverage area throughout the city and suburbs
«Coverage area is large, convenient to drive throughout the city and to many suburbs»