Домопульт. Управление ЖКХ
★ 4.6What it actually doesUtility management app: pay bills, submit meter readings, book service technicians and repair services, but suffers from registration issues, frequent errors, and instability after updates.
Actually does
- ✓P2P payments25% of reviews
- ✓Передача показаний счётчиков15% of reviews
- ✓Вызов мастера и назначение времени визита5% of reviews
- ✓Messaging10% of reviews
- ✓Two-factor auth30% of reviews
- ✓Верификация по документам (паспорт, выписка из ЕГРН)20% of reviews
- ✓Available in Russia100% of reviews
Claimed, but not confirmed by reviews
- ⚠Заказ дополнительных услуг (клининг, доставка, ремонт, остекление, страхование)
- ⚠Оформление пропусков на вход гостей и въезд автомобилей
- ⚠Budget tracking
- ⚠RSS / News
Common complaints
- ✗Registration and verification errors (unrecognized error, SMS code not received)40% of mentions
«After updating the app, my account got deleted. Now I can't log in, the SMS code isn't coming through. I've been trying to get this code for two weeks already...»
- ✗App won't open, crashes constantly, recurring errors after updates35% of mentions
«Second month in a row the app doesn't work!!! Won't open. Even after the latest update. Error L0010.»
- ✗Bottom menu hidden behind phone's button panel, buttons inaccessible (Samsung, Android 16)15% of mentions
«Good and convenient app. However, after the latest update on Samsung S24 Ultra, the bottom menu buttons of the app end up behind the phone's virtual button panel»
- ✗Fees suddenly introduced for payments, increase in service cost10% of mentions
«Before it was all manual for payment entry. Now they made automatic filling and introduced a fee 🤦♂️»
- ✗Payments don't go through, unable to upload receipts10% of mentions
«I submit water meter readings. Payment doesn't go through.»
What people praise
- ★Convenience of submitting meter readings from the app
«Very convenient app. You can submit meter readings, file a request, and ask questions to the dispatcher.»
- ★Convenience and speed of use (when it works)
«Convenient and fast»
- ★Integration of multiple functions: meter readings, requests, questions to dispatcher
«You can submit meter readings, file a request, and ask questions to the dispatcher»
- ★Ability to communicate with the management company online
«Ask questions of interest»
- ★Good design and convenient interface (when it works)
«Good and convenient app»