HENDERSON: одежда для мужчин
★ 5.0What it actually doesHENDERSON is an online store for men's clothing, footwear and accessories with a mobile app for online shopping. The app runs unstably with frequent loading errors and synchronization bugs; the interface was redesigned and became less user-friendly, but product quality and staff consultation remain high.
Actually does
- ✓Marketplace95% of reviews
- ✓Product Catalog75% of reviews
- ✓Loyalty Program5% of reviews
- ✓Coupons15% of reviews
- ✓Russian localization(bonus)100% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Search
- ⚠Order Management
- ⚠Онлайн-стилист для подбора одежды
Common complaints
- ✗App won't open / crashes on launch22% of mentions
«you download it, it won't open. asks to update. the link goes to this same app»
- ✗Endless update loop: app freezes, requires update, but issue persists12% of mentions
«updated the app, but nothing changed, still only loads a screen with a message about needing to update the app»
- ✗Inconvenient product search: sliders instead of a catalog8% of mentions
«bring back the normal product search like it was before, nothing but sliders, where's the catalog?»
- ✗Unsynced data between app and website (different favorites, different orders)5% of mentions
«App data doesn't sync with web data - different favorites, different orders»
- ✗Forced vibration on app launch that cannot be disabled8% of mentions
«Even when vibration is turned off on the phone, it still works in the app»
What people praise
- ★High quality clothes and materials
«quality items! I recommend!»
- ★Professionalism and politeness of consultants
«Thank you for helping me choose clothes for my son. Great consultants!»
- ★Attractive prices and good discounts
«tie at HENDERSON (100% silk) 3,000₽ + bonus 1,000 points = very good deal»
- ★Convenient app interface (for some users)
«beautiful design, convenient navigation»
- ★Fast app loading (for some)
«convenient and fast app»