ВЕРФЬ: Интернет-магазин
★ 4.5What it actually doesMobile app for purchasing handmade leather goods with product catalog, order management and loyalty features, but with frequent authorization, synchronization and stability issues.
Actually does
- ✓Marketplace40% of reviews
- ✓Product Catalog30% of reviews
- ✓Order Management60% of reviews
- ✓Two-factor auth(bonus)40% of reviews
- ✓Available in Russia100% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
Common complaints
- ✗SMS/calls not received for authorization and registration35% of mentions
«SMS not coming during registration. No call either.»
- ✗App crashes during payment, loses cart and order20% of mentions
«hangs and crashes when paying, without saving the order and cart»
- ✗Incorrect order statuses, completed items not reflected in history20% of mentions
«Orders completed more than 3 months ago still show 'ready for pickup' status»
- ✗No technical support10% of mentions
«Purchase history isn't loading, there's no technical support»
- ✗Loyalty program constantly crashes10% of mentions
«The loyalty program keeps crashing, I have to log back in every time»
What people praise
- ★High quality leather products and materials
«This is a work of art, I'm serious, they know what they're doing and they understand it»
- ★Reliable brand, recommended by friends and acquaintances
«excellent bags and wallets manufacturer, I confidently recommend it»
- ★Convenient shopping app interface
«Finally an app came out, it's so convenient!»
- ★Quick order checkout from smartphone
«find what you need with a couple of clicks and place orders right from your smartphone»
- ★Installment payment option available
«when you use the installment payment method»